Experienced or Over the Hill

Perspective How often do older employees become stereotyped by their younger peers and "superiors" as unproductive, out of step, forgetful, frail, overpaid, lacking knowledge of technology, and/or unsatisfied (perhaps this list could be expanded but you get the point and I am becoming angry)? What value could be produced with thirty or forty years of … Continue reading Experienced or Over the Hill

Clear, Complete Communication

Communication for Engagement In the book, First Break All the Rules (Buckingham & Coffman, 2000), one of the key take-aways reported by the authors is that the engagement of human capital occurs at the highest level when there is an organizational culture of well communicated, clearly understood individual roles. However, in my experience, the real-world … Continue reading Clear, Complete Communication